Itron Field Tools3.2.108

Field Tools

ERT and Meter Configuration Accuracy for Reliable Data Collection

FIELD TOOLS v3.2 - August 2026

Field Tools is an Itron app built on decades of programmable metering experience in the gas and water utility markets. Field Tools ensures Itron ERTs are configured correctly, allowing a utility to properly bill consumers and analyze meter data with a mobile or head-end system.
Field Tools is designed to improve the efficiency of today’s field worker when installing, programming and checking Itron ERTs. Built on the Itron Mobile foundation, Field Tools enables the use of smartphones and tablets to perform various field tasks related to managing utility meter data collection hardware.
Field Tools includes features such as:

. Configuring device telemetry parameters

. Configuring communication modes

. Changing from mobile to network mode

. Validating network configuration

. Reading Tampers

. Checking meter configurations

. High Speed Firmware download on select devices

. Extracting Interval Data

. Intelis meter Valve Commands

. Cellular Network Coverage Validation
Flexibility

Field Tools is designed to run on smartphones and tablets allowing a Utility to choose the best and most affordable device for each employee, and working alongside other apps reducing the number of mobile devices carried by a field worker.
Connected

The mobile field worker can synchronize new configurations throughout the day using any Internet connection (cellular, Wi-Fi, or Ethernet) from anywhere: at home, in the office, or in the field.
Programming

Field Tools connects to a designated head-end cloud server to retrieve customer-specific meter configurations needed to accurately program ERTs and meters in the field.
Validation

Field Tools provides the field worker and utility with the comfort and satisfaction that billing will be accurate.
Network-Attach

Field Tools enables a smooth transition of ERTs and meters from mobile to network modes, in addition to validating network attach information after an ERT or meter has associated with a network.
Itron Wireless Communications Modules

Field Tools uses the compact Itron Mobile Radio that uses Bluetooth(R) to connect to the Field Tools app on a variety of mobile devices. Itron radios support Wakeup and Bubble Up ERTs.
Supported Itron Radios:

IMR, IMR2, IMR-FT
Supported ERTs:

40G/GB, 50W, 60W, 60WP, 100G, 100W, OpenWay Riva 500G, 500W and Intelis Gas meters, Gen5 500G, 500W and Intelis Gas meters, Cellular 500G and 500W ERT Modules, and Solar Battery Access Points (SBAP)
Supported Feature Set:

Read, Check, Program, Switch to Network mode, Switch to Mobile mode and more
Itron continually works to add more ERTs and features to Field Tools.
ABOUT ITRON

Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure services to communities in more than 100 countries. Our portfolio of smart networks, software, services, meters and sensors helps our customers better manage electricity, gas and water resources for the people they serve. By working with our customers to ensure their success, we help improve the quality of life, ensure the safety and promote the well-being of millions of people around the globe. Itron is dedicated to creating a more resourceful world. Join us: www.itron.com.

Itron(R) and OpenWay(R) are registered trademarks of Itron, Inc. All third-party trademarks are property of their respective owners and any usage herein does not suggest or imply any relationship between Itron and the third party unless expressly stated.

Version History iOS 27 Fix 3.2.108 Sep 25 Cellular Intelis Gas 250/425 network mode features
Natural gas detector support
Solar Battery Access Point (SBAP) - Configuration File Creation 3.2 Aug 12 Itron Security Manager (ISM) Tenancy
FDM Tools server can now accommodate separate customer Business Units pointing to unique tenants in a shared Itron hosted ISM.

Valve Command: Restrict
Field Tools now supports the Valve Restrict task for the Itron Cellular 500G and 500W in Mobile and Network modes.

Carrier Support for Cellular Intelis Gas meters Field Tools has added carrier support, both Verizon and AT&T CAT M1, for Cellular Intelis Gas meters, in both Mobile and Network mode. 3.1 Apr 15 3.0.78 Hotfix 3.0.78 Feb 11 The Gen5 Intelis Gas Meter in network mode has been added to the list of devices that support the Test Mode feature.
A new setting has been added to the Home Screen, allowing users to enable or disable showing the "Identify Endpoint" card.
Fast Firmware Download support for:
■ Gen5 Cellular 500G and 500W (mobile mode and network mode)
■ Gen5 500G and 500W
■ Gen5 Intelis 250/425
■ Riva Intelis 250/425
■ Riva 500G and 500W Intelis
■ Solar Battery Access Point (SBAP) 3.0 Jan 14 Field Tools now supports a high speed mode firmware download to Itron endpoints and
meters having a compatible firmware version already installed.
■ Gen5 Cellular 500G and 500W (mobile mode and network mode)
■ Gen5 500G and 500W
■ Gen5 Intelis 250/425
■ Riva Intelis 250/425
■ Riva 500G and 500W Intelis
■ Solar Battery Access Point (SBAP)

Test Mode Operations
The Gen5 Intelis Gas Meter in network mode has been added to the list of devices that
support the Test Mode feature. Mobile mode is scheduled for an upcoming release.

Identify Endpoint
A new setting has been added to the Home Screen, allowing users to enable or disable
showing the "Identify Endpoint" card. The Identify Endpoint feature allows a field
technician (or FSR) to query an endpoint to find out exactly what it is and what mode it is in. 2.11 11/13/2025 2.10 Hotfix for PolyCase Entra domains. 2.10.157 08/26/2025 Added support for Test Mode Operations on OpenWay Riva Intelis
Added cellular carrier support for Gen5 and SBAP devices
Added support for Conversion Check Riva and Gen5 devices
Firmware download support for mobile mode Gen5 and cellular devices 2.10 08/13/2025 2.9 Hotfix 2.9.5114 06/17/2025 3406478: Single sign-on now fully implemented

2810105, 2866158: Field Tools now supports programming the 100G gas module with Gas Day Take.

3125610, 3125856: Field Tools now supports carrier AT&T CAT-M1 on several devices.
2825454, 2825455: Itron now supports the EFC Tools for expanded network coverage.

2825474: Gas devices in network mode have a Miscellaneous Log under Tampers and Events > Legally Relevant Logs.

2849994, 2850004, 3483679: Commission and decommission - mobile mode

2931024: Read Any - Count of results

3486652: Read Any - RSSI

3184797: Notification if automatically signed out

3168151: Programming partial success details

3271476: Tampers and events details
are now included with time, name, and description of events and tampers.
3279754: SBAP: cellular discovery configuration

3365309: SBAP: battery and solar statistics 2.9 05/21/2025 - Added single sign-on capability
- Added support for Legally Relevant Logs under Tampers and Events (Riva
and Gen5 Network mode)
- Added support for an additional pulse weight
- SBAP: Wake from Factory Ship
- Wake from Factory Ship with Cellular Network Assessment
- Modem reset in OpenWay Riva Cellular endpoints 2.8 01/29/2025 Support for 100S TI-SOC (100G and 100W)
Support for Contingency Reading for GenX Cellular 500S
Support for External Antenna Support – Check, Events for GenX Cellular 500S
Support for 500S Cellular platform High Flow event for water modules
Support for 500S Cellular Verizon, AT&T network, & Cat-M1 operations
Support for Modem Information and Device Debug Log Retrieval for GenX Cellular 500S
Support for Cellular 500S platform coverage validation tool
Support for GenX 500S Cellular GenX Device Registration, Physical Installation, Environment Switching
Support for Firmware Download on SBAP, Riva Cellular 500G/W devices.
Support for SBAP - 500S-INS EFC+ Connection, Reset Modem, Physical Installation/Configuration, Modem Information, Environment Switching, Battery and Solar Generation Stats Reporting
Support Gen5 ICP Compatibility and Gen5 ICP Application layer functionality
Measurement Canada Specifications for Gen5 ICP 2.7 10/18/2024 Hotfix for Cellular Performance Results 2.6.2017 08/27/2024 2.6 Hotfix 2.6.1691 04/25/2024 Bug fixes, enhancements, and upcoming device support 2.6 04/19/2024 2.5 Authentication Hotfix 2.5.1566 02/16/2024 Support for GenX Ceullar 500G/500W Network Operations
Support for Factory Ship Mode for GenX Cellular 500W

Support for Cellular and Battery Statistics Reporting - Cellular Information for GenX Cellular 500W
Support Events and Alarm Reporting (GenX Cellular 500W)
Support for Firmware Download (GenX Cellular 500W)
Support for Modem Information and Device Debug Log Retrieval Operations (GenX Cellular 500W)
Additional Mobile Mode Support (GenX Cellular 500W)
Support for Legally Relevant Logs (GenX Cellular 500G)
Support for Network Force Parent Discovery (Gen5 Intelis 250/425 Gas Meter)
Removed reading and writing of the Meter Configuration Log in all devices 2.5 01/19/2024 Support for GenX Ceullar 500G Firmware Download
Support for "View Secure Command Log" in all ERTs and Meters in Mobile Mode
Support for Events and Alarm Reporting (GenX Cellular 500G)
Support Network Operator Environment Switching (GenX Cellular 500G)
Support for Valve Operations (GenX Cellular 500W and Riva Cellular 500W)
Support for Cellular and Battery Statistics Reporting - Check Operations (GenX Cellular 500W)
Support for Factory Ship Mode (GenX Cellular 500G)
Support for Modem Information and Device Debug Log Retrieval (GenX Cellular 500G)
Support for Meter State Change (Commission/Decommission) (Intelis CI)
Support for Network Status operations and Valve operations (Gen5 Intelis CI)
Support for Mobile Mode operations (GenX Cellular 500G) 2.4 10/20/2023 Support for GenX Ceullar 500G and GenX Cellular 500W -

Field Tools now supports Read, Check, Program, Switch to Network Mode, and Switch to Mobile Mode for GenX Cellular 500G and GenX Cellular 500W, for both Mobile and Network Mode.

Intelis Common Index Auto Disconnect High Flow Factory -

Field Tools now supports Intelis Common Index Auto Disconnect High Flow Factory. 2.3 07/13/2023 2608366: Implement Advanced Diagnostics Value Add Feature

2798933: Support for Secure Device Lists

2800351: Support for Tampers and Events (Riva & Gen5 Network mode)

2810210: OpenWay Leak Sensor support in 100W

2803632: Network Mode Operations support

2822448: Factory Ship Mode for Riva and Gen5 500S in Network mode 2.2 04/13/2023 Support Riva Intelis CI Meter (Mobile Mode)
Support Riva Intelis CI Meter (Network Mode)
Support Riva 500G Cellular (Mobile Mode)
500S (Gen5 and Cellular) Enhancements 2.1 01/11/2023 Support for 500G Cellular Network Mode
Support for Valve Operations on 100W and 500W Endpoints 2.0 10/13/2022 Support 500W Cellular in Mobile Mode.
Update Network Tools functions for 500W Cellular in Network Mode​.
Support Extract Interval Data Network Mode​ for 100S, 500S, and Intelis™ Endpoints.
Support Valve Commands (Network Mode) for Intelis™ Endpoints.
Field Tools now displays the Battery Status of the most recently used IMR Radio.
Field Tools will unlock a hard locked Endpoint via the Reset Endpoint command (100G only). 1.9 07/21/2022 Support 500W Cellular in Network mode
Support Extract Interval Data Mobile Mode​
Support Valve Commands (Mobile Mode)
Support Network First Capture for 500W Gen 5 Network Mode 1.8 04/13/2022 Support Gen5 500W in Network mode

Support Gen5 500W in Mobile mode
Support for Choice Connect Endpoints in Mobile Mode, and the corresponding functionality (Reset, Unlock, Geomode).
Support Intelis Threshold Changes 1.7 02/08/2022